Salesforce Einstein

// about Salesforce Einstein

Salesforce Einstein is the AI layer embedded throughout the Salesforce platform, delivering predictive scoring, automated insights, and generative features across Sales Cloud, Service Cloud, and Marketing Cloud. Einstein GPT can generate personalised emails, service replies, and code within the Salesforce environment — all grounded in your CRM data. Enterprises use it to make every Salesforce process smarter without building separate AI systems.